Refund policy
Thank you for shopping at Cantinho da Li!
As our products are digital templates in PDF format , available for immediate download after purchase, we ask you to pay attention to the following conditions:
Refund and Exchange
- We do not offer refunds or exchanges for digital patterns , since, after purchase and download, the product cannot be returned as it is a digital file.
- Therefore, we recommend that you check the pattern information, size, and video/tutorial before finalizing your purchase.
- In case of technical problems with the file (example: corrupted file or download error), please contact us by email at elianegalvaoantiuk@gmail.com so we can help resolve the issue.
Technical Support
- If you have difficulty opening the PDF file or printing the pattern, we offer email support to help with instructions and guidance.
Digital Product Rights
- When purchasing the mold, you have the right to use it personally and for artisanal production.
- Reselling, sharing or distributing digital files is prohibited.
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